The “bidmysolar™ Service” means the website located at www.bidmysolar.com.au and any associated mobile applications and Internet services under bidmysolar™ control, whether partial or otherwise, in connection with providing the services provided by bidmysolar™. The bidmysolar™ Service provides an online platform to assist customers in finding the best solar system bids in the market for their home.
“Personal Information” means information that alone or when in combination with other information may be used to readily identify, contact, or locate you, such as: name, address, email address, or phone number. We do not consider Personal Information to include information that has been anonymized so that it does not allow a third party to easily identify a specific individual.
1. The bidmysolar™ Service Collects Your Information.
We collect Personal Information when you:
- Register to use the bidmysolar™ Service
- Post it to the bidmysolar™ Service
- Make a payment; and
- Communicate with us
bidmysolar™ may collect personally identifiable information, such as your name. If you decide to choose any of the offered bids which are submitted by Solar Installers for your solar system in our website, we collect billing and credit card information. This information is used to complete the purchase transaction. bidmysolar™ may also collect anonymous demographic information, which is not unique to you, such as your age, gender, household income and Financial status, Credit scores, Building details. We may gather additional personal or non-personal information in the future.
Information about your computer hardware and software may be automatically collected by bidmysolar™. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the bidmysolar™ website. bidmysolar™ encourages you to review the privacy statements of websites you choose to link to from bidmysolar™ so that you can understand how those websites collect, use and share your information. bidmysolar™ is not responsible for the privacy statements or other content on websites outside of the bidmysolar™ website.
2. Use of your Personal Information.
We use Personal Information to: provide and improve the bidmysolar™ Service; and communicate with you. bidmysolar™ does not sell, rent, or lease its customer lists to third parties. We may use aggregate information for any purpose, including for marketing purposes and guarantee never to sell your data to any third-party solar company or installer other than the process contemplated on the bidmysolar™ website.
bidmysolar™ collects and uses your personal information to operate its website(s) and deliver the services you have requested.
bidmysolar™ may also use your personally identifiable information to inform you of other products or services available from bidmysolar™ and its affiliates. bidmysolar™ may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
bidmysolar™ may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. bidmysolar™ may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to bidmysolar™, and they are required to maintain the confidentiality of your information.
bidmysolar™ will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:
(a) conform to the edicts of the law or comply with legal process served on bidmysolar™ or the site
(b) protect and defend the rights or property of bidmysolar™; and
(c) act under exigent circumstances to protect the personal safety of users of bidmysolar™, or the public.
The bidmysolar™ website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize bidmysolar™ pages, or register with bidmysolar™ site or services, a cookie helps bidmysolar™ to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same bidmysolar™ website, the information you previously provided can be retrieved, so you can easily use the bidmysolar™ features that you customized.
You can accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the bidmysolar™ services or websites you visit.
4. Making Payments.
When you make payments through the bidmysolar™ Service, you may need to provide Personal Information to us, such as your credit or debit card number. You may also need to provide your shipping address and other information for bidmysolar™ Service-related purposes. We may use third party service providers to assist us with payments processing.
5. Customer Support.
We may collect Personal Information through your communications with our customer-support, marketing, and sales teams.
6. Cookies, Automatic Data Collection, and Related Technologies.
The bidmysolar™ Service collects and stores information that is generated automatically as you use it, including your preferences and anonymous Qld Australia statistics.
When you visit the bidmysolar™ Service, we and our third-party service providers receive and record information on our server logs from your browser, including your IP address, and from cookies and similar technology. Cookies are small text files placed in visitors’ computer browsers to store their preferences. Most but not all cookies expire (and are deleted from your computer browser) at the end of your session or within 24 hours. Most browsers allow you to block and delete cookies. However, if you do that, the bidmysolar™ Service may not work properly.
By using the bidmysolar™ Service, you are authorizing us to gather, parse, and retain data related to the provision of the bidmysolar™ Service.
7. Internal and Service-Related Australia.
We use information, including Personal Information, for internal and service-related purposes and may provide it to third parties to allow us to provide the bidmysolar™ Service. We may use and retain any data we collect to provide and improve our services.
We may send email to the email address you provide to us to verify your account and for informational and operational purposes, such as account management, customer service, or system maintenance. You can opt out of receiving some of these email communications at any time by using the unsubscribe link within each email.
9. bidmysolar™ May Disclose Your Information.
We may share your information:
- With other customers as part of a review submitted by you;
- With our third-party service providers;
- To comply with legal obligations;
- To protect and defend our rights and property; and
- With your permission.
10. We Collect Reviews.
When you leave a review of a Solar Installer, we may share your name and other details of your project, such as size, date and locations, with other customers in order to allow them to make an educated decision about whether to work with a provider.
11. We Use Vendors and Service Providers.
We may share any information we receive with vendors and service providers retained in connection with the provision of the bidmysolar™ Service.
12. Third Parties, at Your Request.
We may share any information we receive with third parties, such as Solar Installers, when you choose a bid.
13. As Required By Law and Similar Disclosures.
We may access, preserve, and disclose your Personal Information, other account information, and content if we believe doing so is required by law or if those actions are reasonably necessary to:
- Comply with legal process, such as a court order or subpoena;
- Respond to claims that any content violates the rights of third parties;
- Respond to your requests for customer service;
- Respond to law enforcement;
- Investigate and prevent unauthorized transactions or other illegal activities; or
- Protect our or others’ rights, property, or personal safety.
14. Merger, Sale, or Other Asset Transfers.
If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction. We cannot control how such entities may use or disclose such information. We may also disclose your Personal Information with your permission.
15. Security of Your Information.
By using the bidmysolar™ Service or providing Personal Information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the bidmysolar™ Service. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on the bidmysolar™ Service or sending an email to you. You may have a legal right to receive this notice in writing. To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice), please notify us at [email protected].
16. Children’s Privacy.
We do not knowingly collect information from children under 13 and we do not want it. We will take steps to delete it if we learn we have collected it.
We do not knowingly collect, maintain, or use Personal Information from children under 13 years of age, and no part of the bidmysolar™ Service is directed to children under the age of 13. If you learn that your child has provided us with Personal Information without your consent, you may alert us at [email protected]. If we learn that we have collected any Personal Information from children under 13, we will promptly take steps to delete such information and terminate the child’s account.
17. International Users.
20. New Uses of Personal Information.
21. Personal Information.
When you interact with us, we automatically receive and store certain types of information, such as the content you view, the date and time that you view this content, the products you purchase, or your location information associated with your IP address. We use the information we collect to serve you more relevant advertisements (referred to as “Retargeting”). This is statistical information used to monitor the Qld Australia of our website and for advertising purposes. This information does not include personal information.
As you browse bidmysolar™, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with bidmysolar™. The techniques our partners employ does not collect personal information such as your name, email address, postal address or telephone number. You can visit the page http://www.adroll.com/about/privacy to opt out of AdRoll and their partners’ targeted advertising.
24. Security We implement a secure processing server on our site when collecting information to ensure a high level of security for your personal information entered such as bank details and credit card information.
Effective date: November 1, 2020
bidmysolar™ (“us”, “we”, or “our”) operates the https://bidmysolar.com.au, (the “Website” or “Service”). We recognize the importance of personal data and are committed to protect your data in every viable way. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using this service, you agree to the collection and use of information in accordance with this policy.
Information Collection and Use.
1. We collect several types of information for various purposes to provide and improve our Service to you.
Types of Data Collected by Us.
2. Personal Data.
When you visit our website and register with us, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally, identifiable information may include, but is not limited to:
- Email address
- Contact number
- Address, State, Postal code, City
- Cookies and AUSTRALIAN data
3. Australian Data.
bidmysolar™ may also collect information how the Service is accessed and used (“Qld Australia Data”). This Qld Australia Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
4. Tracking & Cookies Data.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
5. Session Cookies: We use Session Cookies to operate our service.
6. Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
7. Security Cookies: We use Security Cookies for security purposes.
8. Use of Data
bidmysolar™ uses the collected data for various purposes:
- To provide and maintain the service.
- To notify you about changes to our service.
- To allow you to participate in interactive features of our service when you choose to do so.
- To provide customer care and support.
- To provide analysis or valuable information so that we can improve the service.
- To monitor Australia of the service.
- To detect, prevent and address technical issues.
9. Transfer of Data.
10. Data Security.
bidmysolar™ uses all viable technical and administrative procedures to safeguard and protect personal data from misuse, loss, unauthorized access or any type of data breach but remember that no method of transmission used over the Internet, or method of electronic storage is guaranteed 100% secure. For this, we request you also to take steps to protect your device from unauthorized access
11. Service Providers.
bidmysolar™ may employ third party companies and individuals to facilitate our service (“Service Providers”), to provide the service on our behalf, to perform related services or to assist us in analysing how our service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
12. Links to Other Sites.
13. Children’s Privacy.
bidmysolar™ does not address anyone under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal data, please contact us. If we become aware that we have collected Personal data from children without verification of parental consent, we take steps to remove that information from our servers.
15. Contact Us.
Web page: www.bidmysolar.com.au.au
Email: [email protected]
Phone: 1300 004 600
You can also contact us by visiting: Contact Us
L4, Suite 403, 83 York Street, Sydney NSW 2000